Privacy Policy

TradesFit is a trading name of Tradesconnect Global Limited (Company No. 15733173), a company registered in England and Wales. We operate the TradesFit platform, which connects homeowners with verified tradespeople across the UK.

For the purposes of UK data protection law, Tradesconnect Global Limited is the data controller of your personal information.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at [email protected].

We collect information you provide directly to us, including:

We also collect certain information automatically when you visit our site, including:

• Waitlist sign-ups: your name (optional), email address, and whether you are a homeowner or tradesperson.
• Contact form submissions: your name, email address, and the content of your message.
• Trade profiles (when the platform launches): professional qualifications, certifications, trade type, location, and profile photos.
• Job postings (when the platform launches): job description, photos or videos of the work required, and your location.
• IP address and approximate location
• Browser type and version
• Pages visited and time spent on each page
• Referring website

We use the information we collect to:

• Send you early access notifications and platform updates you have requested by joining our waitlist
• Respond to your enquiries and support requests
• Improve and develop the TradesFit platform
• Detect and prevent fraud or abuse
• Comply with our legal obligations
• Send you marketing communications where you have given consent or where we have a legitimate interest to do so

Under UK GDPR, we rely on the following legal bases to process your personal data:

• Consent: where you have actively signed up to our waitlist or opted in to marketing communications.
• Legitimate interests: to operate and improve our platform, prevent fraud, and communicate with you about our services.
• Legal obligation: where we are required to process your data to comply with applicable law.

We do not sell your personal data. We may share your information with:

• Service providers: third-party companies that help us operate our platform (e.g. email delivery, hosting, analytics). These providers are contractually bound to process your data only on our instructions.
• Tradesconnect: our parent network, which powers trade verification on the platform.
• Law enforcement or regulators: where required by law or to protect the rights and safety of our users.

We retain your personal data only for as long as necessary for the purposes set out in this policy, or as required by law.

• Waitlist data: retained until the platform launches and you create an account, or until you unsubscribe — whichever comes first.
• Contact form data: retained for up to 2 years from the date of your enquiry.
• Account data (post-launch): retained for the duration of your account and for up to 7 years after closure for legal and accounting purposes.

Under UK data protection law, you have the right to:

To exercise any of these rights, please email us at [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Erase your data in certain circumstances ("right to be forgotten")
• Restrict how we process your data
• Object to processing based on legitimate interests
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time where processing is based on consent

We use cookies and similar technologies to operate our website and understand how visitors use it. These include:

You can manage your cookie preferences through your browser settings at any time.

• Essential cookies: required for the site to function correctly.
• Analytics cookies: help us understand how visitors interact with our site (e.g. pages visited, time on site). These are only set with your consent.

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.

However, no method of transmission over the internet is 100% secure. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Where changes are significant, we will notify waitlist members by email.

We encourage you to review this policy periodically to stay informed about how we protect your information.